Privacy Policy

1. Introduction

Aceotics LLC ("ACEOTICS," "we," "us," or "our") operates the aceotics.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

Personal Information

When you register for membership or make a purchase, we collect:

• Name (first and last)
• Email address
• Shipping address
• Billing address
• Phone number (optional)
• Payment information (processed securely via Stripe)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Process and fulfill your orders
• Manage your membership account
• Send order confirmations and shipping updates
• Respond to inquiries and customer service requests
• Send promotional communications (with your consent)
• Improve our website and services
• Prevent fraud and maintain security
• Comply with legal obligations

4. Payment Processing

All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number on our servers. Stripe's privacy policy governs the collection and use of your payment information.

5. Information Sharing

We may share your information with:

• Service Providers: Third parties who assist in operating our website, processing payments, and fulfilling orders (e.g., Stripe, shipping carriers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@aceotics.com.

9. California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: